Our Story

At 1UP Floors, we are driven by a clear purpose: to transform your expectations of multi-family floor vendors. We believe in setting new standards for quality, integrity, and customer service in the flooring industry.

The 1UP Difference

We understand the common issues in the industry: corner-cutting, bait-and-switch tactics, unreliable warranties, misleading product marketing, poor installation, and subpar service.

At 1UP Floors, we offer a refreshing alternative:

  • Expertise and Integrity: Our team consists of seasoned flooring professionals who share our commitment to excellence. We bring extensive knowledge and unwavering honesty to every project.
  • Commitment to Quality: We prioritize doing what’s right, even when it’s difficult. We own our mistakes and make them right, ensuring your complete satisfaction.
  • Transparency: We believe in being upfront and transparent, even when the news isn’t flattering. Our clients deserve the truth and we deliver it with integrity.
  • Customer-Centric Approach: We put our customers first, adhering to our principles and prioritizing long-term relationships over short-term profits.

Our Promise

At 1UP Floors, we are committed to revolutionizing the multi-family flooring industry by providing top-quality products, seamless ordering, reliable installation, and transparent billing, all while prioritizing sustainability. With our three-year “Make It Right” warranty, we stand by our work and ensure complete customer satisfaction. Our goal is to make flooring easy, fair, and honest.

Commitment to Sustainability

We’re not just about great floors; we’re also committed to doing what’s right for the environment. We recycle old flooring whenever possible at no additional cost to you, reducing waste and supporting a healthier planet.

A Trusted Partner

The multi-family industry deserves a flooring company they can rely on, and 1UP Floors has been meeting that need since we were founded in 2014. Our mission is to provide exceptional flooring solutions with a focus on quality, honesty, and customer satisfaction.

Experience the 1UP Floors difference today. Contact Us Now.