Customer Truth

I can’t say enough good things about 1Up Flooring! We do business with many vendors, and 1Up’s customer service is unbeatable! They will go above and beyond to make the resident happy, and they’ll do it with a smile on their faces. In the rare event that they make a mistake, they will make it right. If you need expert advice, they will personally come out and help you.

Not only do they have the best customer service, they also have the best products at the best price. We use a beautiful two tone carpet that actually shimmers in the sunlight AND is stain resistant. Our prospective Residents are always delighted by the superior carpet we use in our apartment homes! If you’re looking for a new carpet and/ or vinyl installer, try 1Up, you and your residents will be so happy that you did!

Chelsea Jennings | Business Manager | Fairway Lane Apartment Homes

1UP is amazing! From the owner to the sales team to the billing department, EVERYONE, is the absolute sweetest! Times where we have been in a bind with timing and needed emergency installations they are able to maneuver their schedules and make it happen! When we have tricky situations they usually find a simple and creative fix. We have consistently done work with 1Up on a regular basis and have been more than satisfied with the outcome!!! I am grateful to have such a reliable company available for our flooring needs and look forward to working with 1Up Flooring for many more years to come!

Rachele Potts | Community Manager | Highgrove Apartments